State Farm® Insurance Agent Ray Willoughby
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Moley
April 30, 2026
"I recently needed to change my home owners and car insurance policies. I worked with Matt at the Willoughby State Farm office and was impressed with the ease of moving everything over. Matt made it a simple, and seamless process for me and I’ve very happy with the level of customer service and policies Matt was able to put me in."
"Jen - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Scott Zhang
April 30, 2026
"Very helpful agents, Stephanie is very good at helping me updating my policy and get all the information I needed"
"Scott, thank you for taking the time to share your experience. We love that you had such a great experience! We appreciate your business! "
Melanie Fritz
April 22, 2026
"Stephanie Markey has been extremely helpful all throughout my time with State Farm. From helping me get setup, answering any and all questions, and being extremely polite and sociable made every interaction stress free! I have had my policy for a while now and I can reach out whenever and she addresses my concerns promptly. My favorite part about this representative is that, even if she doesn't have the answer on hand, she will go above and beyond to find out the correct information and get back to you in a timely manner! Most representatives will just say no if they aren't sure but she saved me the hassle of getting insurance for my storage unit by helping me understand the verbiage of my renter's insurance and that it was included!"
"Hey Melanie, Thank you for taking the time to share your experience. We truly appreciate your recommendation of Stephanie and will work hard to continue going above and beyond! We hope to become one of your favorites. It was a pleasure to serve you."
GraceAnne Calano
April 16, 2026
"Stephanie M is such a knowledgeable agent. She knew exactly what she was talking about. She got all of my Insurance needs addressed quickly and efficiently. What I appreciated most about my interaction with her is that not one time that I feel like I was being sold something she truly tailored my entire policy to fit my needs. I’ve always had great customer service at this particular office I loved Ted and Danielle from many years ago they were always great. I left for a few years, knowing I’d return and I was not disappointed This office as always carried a great team Stephanie truly went above and beyond. Another agent I’d like to show appreciation to is Alex H Even on his days off of work he’s who mentioned maybe it’s time to come back to State Farm and I’m so glad he did."
"GraceAnne, thank you for taking the time to share your experience. We love that you had such a great experience! Thank you for being a valued customer! We appreciate you! "
Ryan Allen
April 2, 2026
"Stephanie & Matt have been very helpful. They are both very polite, knowledgeable and are easy to get in touch with. They have given me great coverages for personal auto, renters and commercial auto with excellent prices and saved me a lot of money! Would recommend calling them for a quote, was totally worth my time."
"Hey Ryan - Thanks so much for taking the time to share your positive experience! We're glad you had a great experience, and we look forward to continuing to exceed your expectations! I am happy you found Stephanie & Matt helpful! "
Chet Kaufer
March 5, 2026
"Matt & Ray are fantastic. They make sure you have the coverage you need and are always available if you need them."
"Hi Chet, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience, and we look forward to continuing to exceed your expectations! "
Liesl Harder Perez
February 19, 2026
"Incredibly responsive and easy to set up a new policy."
"Hi Liesl, Thanks for choosing us and leaving such a great review! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thank you! "
Donovan Leach
February 18, 2026
"I wholeheartedly recommend State Farm to everyone. Our agent, Matt, was attentive to our needs and concers, and did everything he could to get us the best rate possible. I was also a bit surprised (delightedly so) to hear Ray himself reach out to us to introduce himself. I don’t think you see that too often."
"Hey Don - Thanks for the kind words! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. "
Nicole Kemp
February 14, 2026
"I recommend State Farm to anyone. Ray made it very easy for me to switch car and renters' insurance companies. He provides fast and efficient service. While explaining everything to me to make sure I understood my polices. Thank you for your hospitality and excellent customer service!"
"Hello Nicole, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you."
Mildred Gonzalez
February 2, 2026
"Stephanie was pleased to work with. I would recommend her to everyone i know."
"Thanks so much for taking the time to share your positive experience! We value your feedback. We're always happy to assist so don't hesitate to reach out to us if you need anything. We appreciate you!"
Brody Blomquist
January 22, 2026
"I highly recommend Ray as your State Farm agent. He has a fast response time and handled all my issues so quickly. Him and his team are the best."
"Hey Brody, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. Hope you visit us again soon!"
Steven
January 13, 2026
"Matt was extremely helpful and helped us reduuce costs and improve our policies for home and auto."
"Thank you so much for the 5-stars, Steven! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! Thank you so much for the 5-stars, Steven! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Dave Kohler
January 13, 2026
"Great speedy customer service!"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ray Willoughby’s Team. "
Kimberly King
January 11, 2026
"Ray and his office go above and beyond to get you all the services you need. I have been with Ray for years and have always, always gotten specialized service and individual attention. Thank you!!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Ray Willoughby’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Linda Mitchalk
January 3, 2026
"Matt was great to work with. Very knowledgeable, Answered all my questions, made the changes I asked for and saved us money. Would recommend him to my friends and family."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Dan R
January 1, 2026
"Best experience with Ray Willoughby and State Farm: Highly recommend this agent and StateFarm. I shopped around and they worked for me to get me what I needed quickly and professionally. Very pleased to have chosen State Farm !"
"Thank you for your review! We appreciate you as a customer! Let us know if you need anything and we will be happy to assist you. "
JT Dunn
December 24, 2025
"Honest group of people. Ray, Danielle & Matt are always available for our family when there is a question."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jenny Lynn
December 18, 2025
"Fast and easy switch to State Farm. Now paying less than half of what I was paying. Definitely recommend"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mckendra Mount
December 10, 2025
"Stephanie was amazing! She was so helpful and explained everything to me in a clear and effective way!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
andrew such
December 10, 2025
"Ray was a great help with my insurance rates he actually got it cut in half on my payments these days you need it Merry Christmas to me and you too Ray and State Farm"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Denise Stagliano
December 6, 2025
"I have been with State Farm for over 20yrs due to the great customer service. My calls are always answered and any issues solved in a timely fashion"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Trina Nichole
November 9, 2025
"Out of all the car insurances I've chosen... by far this company is the best for me. Along with My agent who is very helpful and very understanding. He helped me get out a car not so good company because I couldn't get a real person on the phone. I know I'll never have to worry if I'm actually covered or not like I had with the last car insurance company I had. Ray and his team ( claims adjuster and ECT...) are good people. Like the saying "Statefarm is on your side." Lol. Very happy with my agent. Thanks for being great. I found my forever insurance. 👍🏻🙌🏻🏆. Lastly I never have to worry or stress because I know I can email, call or text and they'll get right back to you in a timely manner. Finally found an insurance company I can rely on. The price is very reasonable and good customer service. I'd most definitely recommend going to these guys to anyone."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jordan Siderio
November 6, 2025
"It was a good experience I had today with State Farm Alex Really Helped Me Put Getting The Best Deal On Insurance today thank you my man I appreciate it"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Fran Janvier
November 3, 2025
"Very helpful in processing my claim and replacing my vehicle information. Made the process super easy."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Fred Bullock
October 29, 2025
"I had a great experience working with Stephanie she help me with my Home/Auto insurance. She took her time to explain everything to me. Thank you again Stephanie I really appreciate all your help."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"