State Farm® Insurance Agent Ray Willoughby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chet Kaufer
March 5, 2026
5
out of
5
rating by Chet Kaufer
"Matt & Ray are fantastic. They make sure you have the coverage you need and are always available if you need them."
We responded:
"Hi Chet, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience, and we look forward to continuing to exceed your expectations! "
Liesl Harder Perez
February 19, 2026
5
out of
5
rating by Liesl Harder Perez
"Incredibly responsive and easy to set up a new policy."
We responded:
"Hi Liesl, Thanks for choosing us and leaving such a great review! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thank you! "
Donovan Leach
February 18, 2026
5
out of
5
rating by Donovan Leach
"I wholeheartedly recommend State Farm to everyone. Our agent, Matt, was attentive to our needs and concers, and did everything he could to get us the best rate possible. I was also a bit surprised (delightedly so) to hear Ray himself reach out to us to introduce himself. I don’t think you see that too often."
We responded:
"Hey Don - Thanks for the kind words! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. "
Nicole Kemp
February 14, 2026
5
out of
5
rating by Nicole Kemp
"I recommend State Farm to anyone. Ray made it very easy for me to switch car and renters' insurance companies. He provides fast and efficient service. While explaining everything to me to make sure I understood my polices. Thank you for your hospitality and excellent customer service!"
We responded:
"Hello Nicole, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you."
Mildred Gonzalez
February 2, 2026
5
out of
5
rating by Mildred Gonzalez
"Stephanie was pleased to work with. I would recommend her to everyone i know."
We responded:
"Thanks so much for taking the time to share your positive experience! We value your feedback. We're always happy to assist so don't hesitate to reach out to us if you need anything. We appreciate you!"
Brody Blomquist
January 22, 2026
5
out of
5
rating by Brody Blomquist
"I highly recommend Ray as your State Farm agent. He has a fast response time and handled all my issues so quickly. Him and his team are the best."
We responded:
"Hey Brody, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. Hope you visit us again soon!"
Steven
January 13, 2026
5
out of
5
rating by Steven
"Matt was extremely helpful and helped us reduuce costs and improve our policies for home and auto."
We responded:
"Thank you so much for the 5-stars, Steven! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! Thank you so much for the 5-stars, Steven! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Dave Kohler
January 13, 2026
5
out of
5
rating by Dave Kohler
"Great speedy customer service!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ray Willoughby’s Team. "
Totally Awesome
January 11, 2026
5
out of
5
rating by Totally Awesome
"Ray and his office go above and beyond to get you all the services you need. I have been with Ray for years and have always, always gotten specialized service and individual attention. Thank you!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Ray Willoughby’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Linda Mitchalk
January 3, 2026
5
out of
5
rating by Linda Mitchalk
"Matt was great to work with. Very knowledgeable, Answered all my questions, made the changes I asked for and saved us money. Would recommend him to my friends and family."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Dan R
January 1, 2026
5
out of
5
rating by Dan R
"Best experience with Ray Willoughby and State Farm: Highly recommend this agent and StateFarm. I shopped around and they worked for me to get me what I needed quickly and professionally. Very pleased to have chosen State Farm !"
We responded:
"Thank you for your review! We appreciate you as a customer! Let us know if you need anything and we will be happy to assist you. "
JT Dunn
December 24, 2025
5
out of
5
rating by JT Dunn
"Honest group of people. Ray, Danielle & Matt are always available for our family when there is a question."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jenny Lynn
December 18, 2025
5
out of
5
rating by Jenny Lynn
"Fast and easy switch to State Farm. Now paying less than half of what I was paying. Definitely recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mckendra Mount
December 10, 2025
5
out of
5
rating by Mckendra Mount
"Stephanie was amazing! She was so helpful and explained everything to me in a clear and effective way!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
andrew such
December 10, 2025
5
out of
5
rating by andrew such
"Ray was a great help with my insurance rates he actually got it cut in half on my payments these days you need it Merry Christmas to me and you too Ray and State Farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Denise Stagliano
December 6, 2025
5
out of
5
rating by Denise Stagliano
"I have been with State Farm for over 20yrs due to the great customer service. My calls are always answered and any issues solved in a timely fashion"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Trina Nichole
November 9, 2025
5
out of
5
rating by Trina Nichole
"Out of all the car insurances I've chosen... by far this company is the best for me. Along with My agent who is very helpful and very understanding. He helped me get out a car not so good company because I couldn't get a real person on the phone. I know I'll never have to worry if I'm actually covered or not like I had with the last car insurance company I had. Ray and his team ( claims adjuster and ECT...) are good people. Like the saying "Statefarm is on your side." Lol. Very happy with my agent. Thanks for being great. I found my forever insurance. 👍🏻🙌🏻🏆. Lastly I never have to worry or stress because I know I can email, call or text and they'll get right back to you in a timely manner. Finally found an insurance company I can rely on. The price is very reasonable and good customer service. I'd most definitely recommend going to these guys to anyone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jordan Siderio
November 6, 2025
5
out of
5
rating by Jordan Siderio
"It was a good experience I had today with State Farm Alex Really Helped Me Put Getting The Best Deal On Insurance today thank you my man I appreciate it"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Fran Janvier
November 3, 2025
5
out of
5
rating by Fran Janvier
"Very helpful in processing my claim and replacing my vehicle information. Made the process super easy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Fred Bullock
October 29, 2025
5
out of
5
rating by Fred Bullock
"I had a great experience working with Stephanie she help me with my Home/Auto insurance. She took her time to explain everything to me. Thank you again Stephanie I really appreciate all your help."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Gina Bao
October 15, 2025
5
out of
5
rating by Gina Bao
"I switched to State Farm on a recommendation from my father after a year-long bad experience with another insurance company, where I struggled with slow (or no) responses, rudeness, and unclear communication from the agents which left me feeling.. "leery". Stephanie at State Farm is a breath of fresh air as she is the complete opposite. She excels in all of these areas that are super important to me - she got us essentially the same car insurance coverage at a better price (something my previous agent threatened we wouldn't be able to get) and was kind and easy to talk to in all of our communications. She took the time to answer all of my questions and ultimately even helped us get a better price on our renter's insurance! If you're thinking about switching, have a chat with Stephanie and her professionalism will speak for itself!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Laura Bomberger
October 14, 2025
5
out of
5
rating by Laura Bomberger
"Excellent customer service!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Antoinette Williams
October 10, 2025
5
out of
5
rating by Antoinette Williams
"Alex was very professional he called me right back and took care of everything fast thank you so much for everything State Farm’s been with y’all for a long time."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lisa
September 26, 2025
5
out of
5
rating by Lisa
"Matt is awesome and got me the best insurance rates in the state. You can't go wrong with him in your side."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lindsey Sethman
September 8, 2025
5
out of
5
rating by Lindsey Sethman
"Stephanie was wonderful! In every aspect. !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."